American Airlines Flight Makes Emergency Landing After Fire — CBS Dallas / Fort Worth

Follow CBSDFW.COM: Facebook | Twitter DFW AIRPORT (CBSDFW.COM) – An American Airlines flight takes off from Dallas Fort Worth International Airport but the pilot has to immediately make an emergency landing. The approach of that plane for landing had some North Texans on the ground very concerned. People in the Arlington area were calling 911 to report a…

via American Airlines Flight Makes Emergency Landing After Fire — CBS Dallas / Fort Worth

JetStream News

AC SW Taxi

Greetings from our corporate headquarters.

We hope you are having an amazing and safe summer!

JetStream has seen a lot of changes over the past few months in the stations and at the corporate level. Many of you have had the opportunity to meet Jim Martin as he has been working as a consultant for JetStream and we are pleased to announce that he has decided to join us permanently as our new Vice President of Operations.

Jim has a long history in the airline industry having worked for Piedmont, US Airways, and ARINC. For Piedmont and US Airways he worked in several roles including management, technical support, and customer service. For ARIN he served as their Vice President of their Managed Services Division overseeing the development of the business to over 35 airports in North America, Latin America, Europe, Middle East and Asia / Pacific. His last service to ARINC was in Singapore where he had oversight of all their corporate business in 11 countries throughout the region as their VP and Managing Director. Please welcome Jim to our team. He is anxious to continue building on his recent initiatives and to support your operations.

We are very happy to have Jim as part of the JetStream team. If you get a moment, please reach out and give him a warm welcome!

What’s Been Happening At Jetstream?

Our Phoenix Sky Harbor International Airport team took a day to volunteer with Habitat for Humanity. Thank you team PHX and AA. Pictured: Jason, Karla, Jennifer, Rob and Tammy.


Check it out!!! Our Boston Logan International Airport Assistant Manager, Karim, ran into Paul Wahlberg at the airport. The Wahlberg boys have a franchise agreement for their restaurant Wahlburgers at the airport in Terminal C.

We started our new Spirit Airlines contract at Boston Logan International Airport and it turned out to be a great day!!! Great job to all of our JetStream team members that helped make this day a huge success!!!!


We’ve got an artist in BDL…Thank you, Kahamari Ellis, for decorating the white board in the station!

Beautiful photo from David Holiday in BUF Thank you for sharing.

Our CLT team volunteered again this year for Ace & TJ’s Grin Kids 2nd Chance Prom. This is becoming a yearly event that CLT participates in and they always have a blast. Ace and TJ are radio hosts in Charlotte that aim to provide terminally ill or chronically disabled children with a magical, memorable trip to Disney World with fundraising done through events, dedicated support members, and listeners. Thank you to Sanchez Crenshaw, Kimberly Hauxwell, Cheryl Pittman-Buxton and Taylor Hauxwell for using your time off to volunteer at this event.

Our CMH crew celebrated 13 days with no delays by having a pancake day….what a nice way to start the day!! Congrats guys and gals!!

JetStream sponsored a table at the 20th Anniversary Gala for the National Museum of the Mighty Eighth Air Force. The National Museum of the Mighty Eighth Air Force preserves the stories of courage, character & patriotism displayed by the men & women of the Eighth Air Force from World War II to present. Our SAV and ROC managers, Darrell Gomes and Ben Jones, attended the gala along with their invited guests. It looks like a great time was had by all!

Our GSO team successfully started our new Baggage Service Office contract with American Airlines. This will hopefully be the first of many American Airlines BSO contracts for JetStream. Congrats on a great first day! 

Congratulations to our Palm Beach International Airport (PBI) cargo team for winning the American Airlines 4th Quarter 2015 Cargo Cup for small stations. Way to go guys…you rock!!!

Our PBI Cargo team has done it again!!! They just won the American Airlines 1st Quarter 2016 Cargo Cup Award. Great job PBI team and
keep up the good work!!

Our blue canvas bags that we use in our hub locations were a hit in PHX for the American Airlines Safety Day. Our PHX team used them to carry granola bars, bracelets, and cool wrap handouts. During break time and later in a briefing, random team members were asked to stand up, pick one team mate and compliment them. After their kind words, they were each given their “good neighbor reward”. Everyone LOVED it!!!

We recently had three FLL employees celebrate 10 years with us at JetStream!!!!!
Roline Richardson, Juanita Tarpley, and Sherline Ledan
have been with us for a decade and we celebrated with pizza, cake, plaques, and a gift card. It turned out to be a great celebration and a few tears were even shed:) Thank you girls for your hard work and dedication, keep up the good work!

Promotions and New Hires

Chris Ison – New FLL General Manager

Gene Turner – New CLT Manager Safety, Training & Compliance

Kristine Ingersoll – New PHX Operations Manager

Chad Sharpe – Promoted to Ramp Supervisor in MYR

Dana Whiteaker – New HQ HR Generalist

Mike Bailey – New PIT UA Station Manager (Previously in TPA)

Patricia Vanatta – New HQ Accounting Associate

Monica Hailey – Promoted to HUB Assistant Manager
Employee Relations in CLT

Sanchez Crenshaw –  Promoted to Senior Operations Manager in CLT

Robert Claitt – Promoted to Assistant Manager of Procurement/LAV & Water/Provisioning

Arnold LaLande – Promoted to Senior Operations Manager in CLT

Amy White – Promoted to Supervisor in CMH

Jennifer Fernandez – New HR Administrative Assistant in CLT

Orlando Hughes – New HDQ Senior Manager of Field Operations

Tim Davis – Promoted to Director of HUB Operations in CLT

Pam Mitro – Administrative Manager in PIT (AA)

Christopher Bly – Promoted to Supervisor in BOS

Robert Ciszewski – New BDL Station Manager

Tom Tusick – General Manager in PIT (AA)
Rodger Ewing – New Operations Manager in PIT (AA)
Keshara Howard – New Training Coordinator in CLT
Ronald Medeiros – Promoted to Supervisor in BOS
Greg Sutton – Promoted to Supervisor in PIT (AA)
Laura Bailey – New Ramp Manager in CLT
Keith Jones – New General Manager (MEM)


MEM – Our MEM team member, Nathylyn Worship, recently had a traveling AA manager send an email commending Nathalyn for her pride and enthusiasm on the job. The traveling manager was not wearing her company ID or lanyard and Nathalyn greeted her with a huge smile and thanked her for flying with AA. Nathalyn received a gift card from JetStream for a job well done. Thank you Nathelyn for being on top of things and for being so enthusiastic about your job!

CMH – Star Jeter is JetStream’s CMH STAR! Congratulations on a successful audit recently. Thank you for making JetStream and Delta look good:) Proud to have you on our team! Pictured is Star with her Supervisor Zach Thompson. 

GSO – Our president, Marc Desnoyers, congratulating Stephen Knowles
for his handling of irregular ops.

CLT –  Our Southwest Ops Agent, Malik Lewis, recently attended Ops Training in Dallas. The Southwest trainer sent a letter to JetStream praising Malik for a job we done during the training class and said she LOVED having in him class. Great job Malik, we are proud to have you as part of the Jetstream team!









How does NATS manage air traffic at the Farnborough Airshow? — NATS Blog

We recently saw Farnborough Airshow take place; a biannual event at which NATS manages the air traffic. We were heavily involved in all stages of the airshow, from the pre-planning in the months leading up to the event to the authorisation of the flying displays. The post How does NATS manage air traffic at the…

via How does NATS manage air traffic at the Farnborough Airshow? — NATS Blog

Low-cost flights will be affected by the free market exit — Travel And Tour World

The British citizens’ vote to exit the European Union is threatening the inexpensive air transportation in Europe, from and to United Kingdom after 20 years of enjoying the advantages of the free market, reports CNN Money The low-cost companies are to be strongly affected by Brexit. Because of the leaving proceedings from the European […]

via Low-cost flights will be affected by the free market exit — Travel And Tour World

Travelers Surprised By Short Security Lines At DIA On Memorial Day — CBS DenverCBS Denver

DENVER (CBS4) – Tens of thousands of people are preparing to fly home after the long holiday weekend, and many travelers were surprised the security lines were shorter than expected considering the recent troubles with the Transportation Security Administration. It was a steady stream of people coming in to Denver International Airport all day Monday.…

via Travelers Surprised By Short Security Lines At DIA On Memorial Day — CBS DenverCBS Denver

United Plan To Revamp Houston George Bush Airport Experience — TheDesignAir

IAH airport is the latest airport to receive OTG’s signature dining experiences in partnership with United Airlines. The key hub in the airline’s network was chosen to undergo a series of renovations in order to elevate the dining and retail experience at all of United’s terminals in Houston George Bush Airport. The spaces are designed […]

via United Plan To Revamp Houston George Bush Airport Experience — TheDesignAir

American Airlines Plane Back In Service After Bird Strike — CBS Dallas / Fort WorthCBS Dallas / Fort Worth

Follow CBSDFW.COM: Facebook | Twitter NORTH TEXAS (CBSDFW.COM) — American airlines said a plane was now back in service after being damaged last week. The Airbus A321 stuck possibly two or more birds during takeoff according to CBS News. The plane was headed to Dallas from Seattle Tacoma International Airport last Wednesday. A flock, a flyby and a quick freshen up. Thanks…

via American Airlines Plane Back In Service After Bird Strike — CBS Dallas / Fort WorthCBS Dallas / Fort Worth

2 North Texas-Based Airlines Make “Best Of” List — CBS Dallas / Fort WorthCBS Dallas / Fort Worth

Follow CBSDFW.COM: Facebook | Twitter NORTH TEXAS (CBSDFW.COM/CBS NEWS) – Complaining about flying is an American pastime, thanks to cramped seats and fees for everything from checking baggage to changing an airline ticket. That helps explain why airlines have consistently ranked as one of the lowest-scoring industries with the American Consumer Satisfaction Index (ACSI), an independent national benchmark of…

via 2 North Texas-Based Airlines Make “Best Of” List — CBS Dallas / Fort WorthCBS Dallas / Fort Worth

Denver Celebrates New Train Service To Airport — CBS DenverCBS Denver

DENVER (AP) — Denver is celebrating its new train service between downtown and the airport. The train — officially called the University of Colorado A line — began running between Union Station and Denver International Airport on Friday filled with dignitaries. “It’s great to be mayor when we inaugurate this,” Denver Mayor Michael Hancock said.…

via Denver Celebrates New Train Service To Airport — CBS DenverCBS Denver


What’s Been Happening at JetStream?


“May The Force Be With You” and Season’s Greetings from our Savannah Hilton Head International Airport manager Darrell Gomes and Chewbacca!


What a great story… Safyre is an 8 yr old that was badly burned and lost her family in a house fire. Her only wish this Christmas was to fill a Christmas card tree with cards. She ended up receiving over 195,000 cards for Christmas this year and one of those cards was from the Jetstream Headquarters crew along with a Toys R Us gift card. This is one beautiful girl that had the best Christmas ever!!! To view the video, please click HERE.

81bc98fb-0920-40d5-87b3-a84491bb5163Our awesome PIT crew working the Snowball Express. Great job team PIT!

dd531eef-11ac-4bb4-9cfa-98b27e68121dA SAV team member marshalling in the Snowball Express



A few of our guys doing some TDY time in PIT. Thank you Eddie Smith (BHM),
Art Ford (BHM), Shemoi Christian (SAV) and everyone else who made the
trip to help out.


Frank Austin and Teresa Tucker cooking a meal for 25 people at the Quantum House in West Palm Beach. The Quantum House was opened in May of 2001 to house families of children going through treatment at St. Mary’s Hospital. The House is the only hospital hospitality house serving children and their families this way between Fort Lauderdale and Orlando, Florida.
914c40c2-b4c3-4122-a9b5-42523487268fOur BOS manager Jeff Jackson proudly supporting police officers by using a blue bulb at the front entrance to his home. Project Blue Light was started by a former police officer Brian Waid to show support to local law enforcement by using a blue light bulb on his front porch. JetStream purchased a few cases of bulbs for Jeff Jackson to pass out to his friends, family, and neighbors to show their support.

c2a32adb-73cb-43aa-86e3-e9e197fad1b6Everyone….meet Caitlyn. Caitlyn is BUF’s freshly painted push back. The local GM painted their push back, freight cart, and baggage cart in pink for the Be Pink campaign that LUS has been doing the past few years. Caitlyn sure is a beauty! Thank you Sarah Mangus for taking these awesome shots!


Our BOS team being briefed before a shift during the US/AA transition. To view more Facebook photos please click HERE.


Celebrating our CFO, Georgiane Graves, 10 year anniversary with Jetstream.

87ab1109-e3dd-439d-97d8-9c7f7694a948SAV- The SAV team working the first Sun Country flight. To view more photos on Facebook, please click HERE.

JetStream recently donated $150 to sponsor a local high schooler in the AirGuard. This donation made it possible for the young man to participate in this ceremony and place 10 wreaths on graves at a local cemetery. Please click HERE to view the video.

7532f8da-68e5-4bb0-82a5-3a9d6f63b602BUF – Our  BUF crew saying good bye to Boniface Porto. Boniface worked his last day of 41 years with US/AA on 1/6.

65b18e42-3b61-4605-ba3a-5ad001e740d9BHM – This has got to be the coolest cake ever! Eddie Smith’s family bought this for him for his birthday.

2BUF – JetStream is famous!!  Our ramp and deicing teams were on last night’s Channel 4 news. Click HERE to read the article and view video Go Jetstream!


PHX – Station starup….pictured from L to R: Tim Davis, Dan Hicks, and Alex Chan.

Promotions and New Hires


PIT – Todd Thornton New PIT Manager


BUF – Louis Rogers Promoted to Supervisor



BOS – Marlene Vargas Promoted to Supervisor


BOS – Harold Coburn Promoted to Supervisor


BOS – Kenneth Martinez Promoted to Supervisor


MEM – Yolanda Johnson Promoted to Train the Trainer


PIT – Station Administrator

ROC – Sam Farina Promoted to Customer Service Agent
SAV – Charles Robinson Promoted to Lead
SAV – Shamoi Christian Promoted to Supervisor
PIT – Brad Randalson Promoted to Lead
BOS – New Shift Manager Michael Louis
MEM – Yolanda Johnson promoted to Train The Trainer
New PHX Team
Tammy Harrington – Director of Operations
Rob Blacksher – Senior Manager
Robert Fulton – Operational Manager
Scott Madsen – Training and Compliance Manager
David Rosado – Operational Manager
Darryl Tyler – Operational Manager
Jennifer Knowles – Hiring Manager


Our JAN station recently held a Safety Board contest conducted by Supervisor Deronza Smith. Deronza asked for each employee to come up with a slogan to be used on the Safety Board. The winning slogan was created by Deonte Park (pictured) second runner up is Robert King and third runner up is Michael McLaurin. The winners were chosen by the Delta Safety Coordinator for JAN. Nice job Deonte!!


Preliminary results are in and PIT aced the EGOM audit. Congrats to Lead Jeff Foreman, Ramp Agents Josh Altamare, Eric Jessel, Bag Runner Bob Inge, Trainer Heather Sullivan, and Cleaning Supervisor Dave Sicuranza. Well Done!