We would like to give a HUGE shout out to the Boston Logan International Airport team for an outstanding transition this week. They are an awesome group who
have their work down to a science and work very well together. Jeff said it was the craziest day of his life with the 33 RONs that were completed. Thank you to Jeff,
his leadership team, and the whole BOS crew for an outstanding job!!!
Promotions and New Hires
JetStream’s Pioneering Spirit
We would like to highlight Rob Blacksher in our Summer ’15 newsletter. Rob has been with Jetstream over 4 years and has worked in our
CLT, DEN, BDL, and CMH locations.
Rob was chosen by Joe Gutierrez because he has put in a lot of time and effort in helping turn around our BDL station. Joe said, “A few months ago I asked
Rob for his assistance in helping turn around a struggling BDL station. Without hesitation, Rob accepted the challenge and reported to BDL where began to forge
relationships with our employees and customer. He made an immediate impact and his leadership has really stabilized the station that is now a top performer.
Rob has sacrificed his time away from home, spending long hours on the job and
has had to constantly deal with me:)”
Rob began his airline career in 1997 as a ramp agent in Albuquerque, NM working for DGS. In 1999, he began his management career in Little Rock, AR managing a
Delta contract for 2 years. In 2001, he was selected to manage the first joint venture between DGS and Continental in TPA that ultimately led to partnering in 3 other cities.
Rob’s next stop was LAS where he had oversightof 4 different carriers, DL, WN, AS, and VX. In 2008, Rob was moved to SEA and had oversight of SEA, LAS, and ANC
until 2010 when he left the company.
He then joined our Jetstream family a year later.
Rob mentioned that his most memorable experience in the airline industry was the morning of September 11, 2001 when planes were forced to land across the country in airports they weren’t scheduled to be in with no notice at all. He says he hopes to never experience a day like that again, but what he does remember the most was how inspiring it was to see our
country come together when things were so chaotic. It’s the same spirit that Rob tries to instill in those he works with every day. Thank you Rob for all you do!
A UTair Boeing 767-300 from Moscow and Aerolíneas Argentinas Airbus A340-300 were involved in a rare but dangerous incident at Barcelona Airport. The UTair Boeing 767-300 from Moscow was on final for runway 02 when an Aerolíneas Argentinas Airbus A340-300 crossed the runway to taxi to the holding point of runway 25R.
As soon as the Russian pilots saw the Airbus 340 crossing the runway, they performed a successful go around. After the go around, the Boeing 767 returned and landed safely.
If there happened to be weather on this day, causing low visibility, this event could have been tragic.
What went wrong?
The Aerolíneas Argentinas Airbus failed to comply with the “hold short” instruction given by the Tower. Failure by the Crew to comply with this important instruction can be extremely dangerous. This incident is defined as a runway incursion.
What is a Runway Incursion?
Any occurrence at an airport involving the incorrect presence of an aircraft, vehicle or person on the protected area of a surface designated for the landing and take off of aircraft.
There are four categories of runway incursions:
• Category A is a serious incident in which a collision was narrowly avoided
• Category B is an incident in which separation decreases and there is a significant potential for collision, which may result in a time critical corrective/evasive response to avoid a collision.
• Category C is an incident characterized by ample time and/or distance to avoid a collision.
• Category D is an incident that meets the definition of runway incursion such as incorrect presence of a single vehicle/person/aircraft on the protected area of a surface designated for the landing and take-off of aircraft but with no immediate safety consequences.
ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
JetStream started a new contract with Frontier Airlines at Charlotte Douglas International Airport. The startup date was originally February 12th, but because of the terrible weather and snow, the first flight was not until February 13th. Our team pushed through the craziness and cold to make for a successful startup. Thank you team for all of your hard work, patience and dedication!
Ops agent Anthony Casas helping clear the ramp
So much snow and ice to clear (CLT isn’t used to this kind of accumulation)
Working the first Frontier flight. Nearly all 138 seats were sold with around 115 passengers checked in.
Carl Mosley, Manager (left) and Tony Melton (right) ready to park the taxiing aircraft at Gate A6.
Getting the Airbus tow bar ready
Frontier’s first arrival requires that the aircraft stops short of the stop mark and gets towed the rest of the way in on the lead-in line.
Chocking the nose gear tires and getting ready to download the Trenton flight.
Frontier – Misty the Artic Fox was our first aircraft (A319)
The first pushback: safe and on-time.
Customer Service Agents for Frontier L to R: Jasman Rhyne, Sue Zesati, Breeahnah Williams, Jay Sherrod, Muchelle Williams, and Tenaiya Beckett
There is discussion of whether or not the airlines should allow passengers to use electronics mid-flight.(Source: thehill.com) In the past, you could not use electronics due to the rare possibility that the signals could interfere with avionics and the airlines also did not want their customers to be annoyed by their noisy seat mates. Now some of the airlines are letting their customers use their electronic devices while they are on the airplane for entertainment.
The airlines that do allow their passengers to use their devices still don’t let them use the devices during take off, landing, or high turbulence. Although if the new guidelines for FAA are passed, you will be able to use them from the second you get on the plane until the second you get off. (Source: cnet.com) Some of the new findings that led to this discussion were that the aircrafts now have a better tolerance for any interference and the invention of newer cell phones that now use less power and send out even weaker signals than before.
They are trying to make these changes for every airline, but until the decision is made, they have left it up to the individual airlines to make the decision of whether or not they will allow it to happen.
Two of our team members in ROC, Chris Cooper and Jamey Salvato, recently received a commendation from none other than the CEO of Southwest Airlines, Gary Kelly. The flight crew on SW flight 2852 was very impressed with ROC’s teamwork when they arrived with an unusable aft lav that needed to be cleaned and made serviceable for the flight to continue to MDW. Our team in ROC assessed the situation, began working on the aircraft and had everything up and running for the aircraft to continue. All of this was done in a timely manner and without a single complaint! The flight crew was so appreciative that they sent a memo to the CEO, who in turn sent the team in ROC a thank you note that said “If you continue to work hard together, take care of each other, and win more Customers, I have no doubt that Southwest Airlines will remain strong for many years to come. I’m glad that our future is in your hands”.
On the evening of June 4th, JetStream cleaner Yehualashet Teffesse and JetStream lead Chad Sisk were doing a security search and clean on United inbound flight 1452. Yehualashet and Chad found $1,900 in cash rolled up with a rubber band between two seat bottom cushions.
The two JetStream employees reported the find to Paul Morris/United Airlines who was also on the aircraft completing an audit.
Paul Morris counted and confirmed the amount of money and then turned it in to their manager Chris Ison.
We cannot even begin to explain how proud we are of Yehualashet and Chad for their honesty and integrity. These two posses the qualities
that we look for in all of our employees at JetStream. Thanks to Yehualashet and Chad for being honest and doing the right thing!