CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected. Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.
BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!
GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!
JetStream’s Pioneering Spirits
The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
doing things. Thank you guys for all of your hard work. You two make a great team!!!
We would like to welcome Joe Lovitt who recently joined our team in CLT as the new Director of Hub Operations.
Joe’s career in the airline industry began in 1979 with Continental Airlines in Houston, TX. He has also lived in Bismarck, ND and Columbus, OH where he was the General Manager at both locations.
In 1992, he became tired of the cold weather, so he moved down south where he worked in West Palm Beach and Pensacola.
This past March, Joe retired and spent some time working on his golf game and refinishing furniture until he came to CLT to join the Jetstream Team.
Welcome Joe, we are happy to have you with us
Amanda Catrell recently started her career with JetStream as the Administrative Assistant in Denver, CO.
Amanda is originally from Southern California, but has spent the last 6 years with her husband and children in Okinawa, Japan while her husband
was stationed there as a Marine.
Her husband recently retired, so they decided to settle in his home state of Colorado.
Amanda says she loves working with people and helping them in any way possible. She says she is very excited to be a part of the JetStream
family and is looking forward to a long and happy career with us.
Welcome to the JetStream family Amanda!!!
MEM – General Manager
Brance Draine has recently joined our JetStream team at our Memphis, TN station. Brance is a native of Vero Beach, FL. He attended the University of Tennessee at Chattanooga on a football scholarship and after graduating, he moved to Memphis to work with Union Central Life Insurance.
After Spending 10 years in insurance, he decided to switch things up a bit and move over to the airline industry where he has been the past four years. His past positions include Ramp Lead for Pinnacle Airlines and Supervisor with Delta Global Services.
Please join us in welcoming Brance to the JetStream Family!
ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
CLT – General Manager We are pleased to announce that Thomas Kandt started with JetStream as the new General Manager at our CLT location last week.
Thomas has been in the airline industry since 1976 when he worked as a Ramp Agent with Hughes Aviation. Over the years, he has worked with companies such as Signature Flight Support, Aircraft Service International, DGS, Quantem Aviation Services and ATS. Thomas would like to mention that “In order to be successful and provide the best service, our people and communication is the key to success”.
Please join us in welcoming Thomas to the JetStream team!
TPA – General Manager Michael Bailey is our newest General Manager for JetStream. He just started his career with us today at the TPA location. He has worked for Prospect Airport Services since 2009 and prior to Prospect, he worked for Northwest Airlines for over 20 years. Michael is the proud father of two boys, Michael and Matthew and three grandchildren Caiden, Layla and his third is due next month. We are happy to have Michael as part of our team and congratulations on your upcoming new addition to the family!
DEN – Manager of Employee Development-Patricia Kimpel just joined our team at the Denver, CO station as our new Manager of Employee Development. She has over 7 years of Human Resource experience, working for companies such as Aegis Communications, TRISTAR Risk Management and Staffing Now, Inc.
Patricia has lived in Colorado for a little over a year and she says she loves it! Please join us in welcoming Patricia to the JetStream Ground Services Team!
Congratulations to Delane Fulson, Angela Leach, Kenya Carter and Yaw Yeboah! These four honest employees found and returned an envelope containing $30,000. Each employee received two US Airways tickets to anywhere in the US. Great job!
At 12:01 a.m. on August 30th, we began our newest contract at GSO/Piedmont Triad International Airport. Below is the email sent out by Charlie Coyle recapping the startup…
Mike Parker and the team did an outstanding job in getting the station off on the right foot. Unfortunately, Mother Nature decided to throw us a few curve balls during our first few days. There was a ramp closure due to a lightning strike on the airfield, which shut down the airport for a few minutes until the back-up generator restored power. The Team worked through the issue and continued to put up a good show for US Airways.
Due to the lack of experience in the agent ranks, our TDY Team of Bob Collins (IND Supervisor/ Trainer), Tina Kroening (IND Ops Agent) and Brett Hill (IND Bag Room/ Ramp Agent) have done a tremendous job in assisting Mike Parker, Alan Lowe, Stephen Knowles, Jeff Henshaw and Charlie Stone with one-on-one hands on training with all aspects of the operation. Safety has been the focal point of this entire start-up with a secondary focal point on performance which has been outstanding with flights departing 5 to 10 minutes early with all bags onboard.
A BIG thank you goes to the IT Department (Anil an Travis) for their
help in getting the station linked up to the network and the outside world. THANK YOU to Gail and her team (Bill and Adam) for their assistance during day 1 as well. Finally, thank you to Ty and Frank for their assistance.