Summer News From JetStream Ground Services

JetStream News

We would like to give a HUGE shout out to the Boston Logan International Airport team for an outstanding transition this week. They are an awesome group who
have their work down to a science and work very well together. Jeff said it was the craziest day of his life with the 33 RONs that were completed. Thank you to Jeff,
his leadership team, and the whole BOS crew for an outstanding job!!!

Promotions and New Hires

DEN-Slawomir Janosz
DEN – Slawomir new 1st Shift Manager
DEN - Brian Looman promoted to Shift Manager
DEN – Brian Looman promoted to Shift Manager
DEN - Brian Boyce promoted to Safety and Compliance Manager
DEN – Brian Boyce promoted to Safety and Compliance Manager
BUF - Osvaldo Torres promoted to Supervisor
BUF – Osvaldo Torres promoted to Supervisor
CLT - Carmen Ricra promoted to Supervisor
CLT – Carmen Ricra promoted to Supervisor
CLT - Dale Green new Cargo Manager
CLT – Dale Green new Cargo Manager
PVD - Jamie Mather promoted to Station Manager
PVD – Jamie Mather promoted to Station Manager
HDQ - Nicole Olivieri new HR Generalist
HDQ – Nicole Olivieri new HR Generalist

Accolades

PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
CLT - Congratulations to our 10 year anniversary employees!
CLT – Congratulations to our 10 year anniversary employees!
ROC - A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
ROC – A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle's mom sent an email thanking us and saying she is "forever grateful for your organization and the kindness that you showed to our baby girl"
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with
a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle’s mom sent an email thanking us and saying she is “forever grateful for your organization and the kindness that
you showed to our baby girl”

JetStream’s Pioneering Spirit

We would like to highlight Rob Blacksher in our Summer ’15 newsletter. Rob has been with Jetstream over 4 years and has worked in our
CLT, DEN, BDL, and CMH locations.

 Rob was chosen by Joe Gutierrez because he has put in a lot of time and effort in helping turn around our BDL station.  Joe said, “A few months ago I asked
Rob for his assistance in helping turn around a struggling BDL station.  Without hesitation, Rob accepted the challenge and reported to BDL where began to forge
relationships with our employees and customer.  He made an immediate impact and his leadership has really stabilized the station that is now a top performer.
Rob has sacrificed his time away from home, spending long hours on the job and
has had to constantly deal with me:)”
 
Rob began his airline career in 1997 as a ramp agent in Albuquerque, NM working for DGS. In 1999, he began his management career in Little Rock, AR managing a
Delta contract for 2 years. In 2001, he was selected to manage the first joint venture between DGS and Continental in TPA that ultimately led to partnering in 3 other cities.
Rob’s next stop was LAS where he had oversightof 4 different carriers, DL, WN, AS, and VX. In 2008, Rob was moved to SEA and had oversight of SEA, LAS, and ANC
until 2010 when he left the company.
He then joined our Jetstream family a year later.
Rob mentioned that his most memorable experience in the airline industry was the morning of September 11, 2001 when planes were forced to land across the country in airports they weren’t scheduled to be in with no notice at all. He says he hopes to never experience a day like that again, but what he does remember the most was how inspiring it was to see our
country come together when things were so chaotic. It’s the same spirit that Rob tries to instill in those he works with every day.  Thank you Rob for all you do!

News From Jetstream Ground Services

Promotions and New Hires

Marc
DEN – Marc Rainieri Director of Hub Operations
DEN - Ela Rodriguez Manager of Employee Development
DEN – Ela Rodriguez Manager of Employee Development
HDQ - Yvette Mooney Director of Operations
HDQ – Yvette Mooney Director of Operations
CMH - Corey McKee Promoted to Shift Manager
CMH – Corey McKee Promoted to Shift Manager
DEN - Kevin Colberg Promoted To 3rd Shift Manager
DEN – Kevin Colberg Promoted To 3rd Shift Manager
DEN - Benjamin Wirtz New 2nd Shift Manager
DEN – Benjamin Wirtz New 2nd Shift Manager

Accolades

CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected.  Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.

BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!

GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!

MYR - Nick Plump recently discovered an aircraft damage while he was performing his arrival walk around. The passengers were deplaned and eventually the flight was cancelled due to the damage. Nick did an excellent job in performing his duties. This is a great example of why a walkaround inspection is require at every aircraft arrival. Keep up the good work Nick!
MYR – Nick Plump recently discovered an aircraft damage while he was performing his arrival walk around. The passengers were deplaned and eventually the flight was cancelled due to the damage. Nick did an excellent job in performing his duties. This is a great example of why a walkaround inspection is require at every aircraft arrival. Keep up the good work Nick!
LGA -  Congratulations to Randy Koenig and his team for being awarded Cargo Top Performer in the Vendor category. Way to go LGA Team!!
LGA – Congratulations to Randy Koenig and his team for being awarded Cargo Top Performer in the Vendor category. Way to go LGA Team!!
BDL - A HUGE Congratulations goes to the BDL team for surpassing last year's number of 609 aircraft deiced with 772 deicings so far. Not only did they surpass last year's number, they are STILL having to deice. Stay warm up there guys...it's almost over.
BDL – A HUGE Congratulations goes to the BDL team for surpassing last year’s number of 609 aircraft deiced with 772 deicings so far. Not only did they surpass last year’s number, they are STILL having to deice. Stay warm up there guys…it’s almost over.
JAN - Jerry Catchings was putting ice on a Delta MD-88 when he noticed the lights in the aircraft flickering on and off. He took a step outside to look at the GPU and found the GPU smoking. Jerry acted fast in turning off the GPU, disconnecting it and moving it away from the aircraft. Jerry was awarded a $25 gift card for his quick actions. Great job!
JAN – Jerry Catchings was putting ice on a Delta MD-88 when he noticed the lights in the aircraft flickering on and off. He took a step outside to look at the GPU and found the GPU smoking. Jerry acted fast in turning off the GPU, disconnecting it and moving it away from the aircraft. Jerry was awarded a $25 gift card for his quick actions. Great job!
BOS - During a security search, Peterson Louis found a valuable ring that had been left on the aircraft by a passenger. Peterson gave the ring to his lead which was then turned into US Airways. Thank you Peterson demonstrating the integrity of our operation and our employees!!!
BOS – During a security search, Peterson Louis found a valuable ring that had been left on the aircraft by a passenger. Peterson gave the ring to his lead which was then turned into US Airways. Thank you Peterson demonstrating the integrity of our operation and our employees!!!

 

Mark

Sean
ROC – Mark Siolkowsky (pictured two photos above) and Sean Nhong (pictured above) both did an amazing job when Southwest had their annual TSA inspection in ROC. They thwarted several attempts by TSA inspectors trying to sneak on jet-bridges, sneak through the boarding line of a flight, and trying to be sneaky by not displaying their badges. Thank you guys for such a great job during inspections!!!

JetStream’s Pioneering Spirits

The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
 
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
 
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
 doing things. Thank you guys for all of your hard work. You two make a great team!!!
The Dynamic Duo
The Dynamic Duo

Photos from the CMH Transition

CMH4

CMH5

CMH3

CMH2

CMH1

New Team Memeber In Charlotte

CLT-Director Of Hub Operations745

We would like to welcome Joe Lovitt who recently joined our team in CLT as the new Director of Hub Operations.
Joe’s career in the airline industry began in 1979 with Continental Airlines in Houston, TX. He has also lived in Bismarck, ND and Columbus, OH where he was the General Manager at both locations.
In 1992, he became tired of the cold weather, so he moved down south where he worked in West Palm Beach and Pensacola.
This past March, Joe retired and spent some time working on his golf game and refinishing furniture until he came to CLT to join the Jetstream Team.
Welcome Joe, we are happy to have you with us

Did You Know?

Good morning all. Here is a DYK (photo) and also a look at what one passenger on the Miracle on the Hudson flight 1549 wrote about accountability for one’s self (see photo). As far as the DYK information, keep in mind that there were 150 passengers onboard.

Regarding the Accountability photo, through this experience, the passenger’s comment relates to being safe. His comment brings up a good point and is relative to how we work here at JetStream Ground Services. When it comes to safety, each individual is accountable for their actions and should be aware of their surroundings. He also throws a little humor at the end of his comment.

NOTE: The aircraft suffered more damage from the crane’s chains in lifting it from the Hudson and from forklifts in placing it onto a semi-trailer than the actual impact of the fuselage hitting the water.

Source: The Miracle on the Hudson display of US1549 at the Carolinas Aviation Museum
Blog written by Chris Snyder, JetStream Ground Services Manager of Safety and Compliance

Southwest 1 Year Anniversary In CLT And ROC

ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
______________________________________________
In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
597

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New JetStream Managers – Thomas Kandt and Michael Bailey

CLT – General Manager
ThomasKandtWe are pleased to announce that Thomas Kandt started with JetStream as the new General Manager at our CLT location last week.
Thomas has been in the airline industry since 1976 when he worked as a Ramp Agent with Hughes Aviation. Over the years, he has worked with companies such as Signature Flight Support, Aircraft Service International, DGS, Quantem Aviation Services and ATS. Thomas would like to mention that “In order to be successful and provide the best service, our people and communication is the key to success”.
Please join us in welcoming Thomas to the JetStream team!

 

TPA – General Manager
MichaelBailey2Michael Bailey is our newest General Manager for JetStream. He just started his career with us today at the TPA location. He has worked for Prospect Airport Services since 2009 and prior to Prospect, he worked for Northwest Airlines for over 20 years. Michael is the proud father of two boys, Michael and Matthew and three grandchildren Caiden, Layla and his third is due next month. We are happy to have Michael as part of our team and congratulations on your upcoming new addition to the family!

2nd Annual Charlotte Suitcase Soiree

On September 19, 2013 JetStream Ground Services was the presenting sponsor for US Airways 2nd Annual Suitcase Soiree benefiting the US Airways Education Foundation at Charlotte Douglas International Airport. The US Airways Education Foundation awards grants to nonprofit organizations to support children’s educational programs. A few of our employees had the opportunity to attend this event where they enjoyed food, entertainment and the chance to enter their “boarding passes” in the Grand Prize drawing for a trip to London, England that departed the night of the event. Unfortunately, no one from JetStream won the trip but a great time was had by all. The Carolina Panthers TopCats and mascot were in attendance along with many US Airways employees.