We would like to give a HUGE shout out to the Boston Logan International Airport team for an outstanding transition this week. They are an awesome group who
have their work down to a science and work very well together. Jeff said it was the craziest day of his life with the 33 RONs that were completed. Thank you to Jeff,
his leadership team, and the whole BOS crew for an outstanding job!!!
Promotions and New Hires
JetStream’s Pioneering Spirit
We would like to highlight Rob Blacksher in our Summer ’15 newsletter. Rob has been with Jetstream over 4 years and has worked in our
CLT, DEN, BDL, and CMH locations.
Rob was chosen by Joe Gutierrez because he has put in a lot of time and effort in helping turn around our BDL station. Joe said, “A few months ago I asked
Rob for his assistance in helping turn around a struggling BDL station. Without hesitation, Rob accepted the challenge and reported to BDL where began to forge
relationships with our employees and customer. He made an immediate impact and his leadership has really stabilized the station that is now a top performer.
Rob has sacrificed his time away from home, spending long hours on the job and
has had to constantly deal with me:)”
Rob began his airline career in 1997 as a ramp agent in Albuquerque, NM working for DGS. In 1999, he began his management career in Little Rock, AR managing a
Delta contract for 2 years. In 2001, he was selected to manage the first joint venture between DGS and Continental in TPA that ultimately led to partnering in 3 other cities.
Rob’s next stop was LAS where he had oversightof 4 different carriers, DL, WN, AS, and VX. In 2008, Rob was moved to SEA and had oversight of SEA, LAS, and ANC
until 2010 when he left the company.
He then joined our Jetstream family a year later.
Rob mentioned that his most memorable experience in the airline industry was the morning of September 11, 2001 when planes were forced to land across the country in airports they weren’t scheduled to be in with no notice at all. He says he hopes to never experience a day like that again, but what he does remember the most was how inspiring it was to see our
country come together when things were so chaotic. It’s the same spirit that Rob tries to instill in those he works with every day. Thank you Rob for all you do!
CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected. Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.
BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!
GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!
JetStream’s Pioneering Spirits
The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
doing things. Thank you guys for all of your hard work. You two make a great team!!!
MEM – General Manager
Brance Draine has recently joined our JetStream team at our Memphis, TN station. Brance is a native of Vero Beach, FL. He attended the University of Tennessee at Chattanooga on a football scholarship and after graduating, he moved to Memphis to work with Union Central Life Insurance.
After Spending 10 years in insurance, he decided to switch things up a bit and move over to the airline industry where he has been the past four years. His past positions include Ramp Lead for Pinnacle Airlines and Supervisor with Delta Global Services.
Please join us in welcoming Brance to the JetStream Family!
Good morning all. Here is a DYK (photo) and also a look at what one passenger on the Miracle on the Hudson flight 1549 wrote about accountability for one’s self (see photo). As far as the DYK information, keep in mind that there were 150 passengers onboard.
Regarding the Accountability photo, through this experience, the passenger’s comment relates to being safe. His comment brings up a good point and is relative to how we work here at JetStream Ground Services. When it comes to safety, each individual is accountable for their actions and should be aware of their surroundings. He also throws a little humor at the end of his comment.
NOTE: The aircraft suffered more damage from the crane’s chains in lifting it from the Hudson and from forklifts in placing it onto a semi-trailer than the actual impact of the fuselage hitting the water.
Source: The Miracle on the Hudson display of US1549 at the Carolinas Aviation Museum
Blog written by Chris Snyder, JetStream Ground Services Manager of Safety and Compliance
DEN – Shift Manager
JetStream is happy to have Mark Samsow as our new Shift Manager in DEN.
Mark’s airline industry background began with United Airlines in 2003 when he was recruited and hired as the Senior Operations Manager at SFO and then promoted to Fuel Manager at LAX in 2005. Mark says his experience with United Airlines will make him a valuable asset for JetStream and he is looking to make a long term commitment with our company. Welcome to JetStream Mark!!
PVD – Station Manager Joseph Marino just began his career with JetStream at our PVD station. Joseph came to us from Servisair in Sarasota, FL where he worked as a ramp agent for the past two years. This past February, Joseph moved to Providence to be closer to his family. We are glad you made the move Joseph, welcome to the team!
DEN – 3rd Shift Supervisor
Since high school, Antonio has worked in the airline industry beginning with Wisconsin Air. He has also worked with Northwest Airlines, Delta, and United Airlines above and below wing. Before taking this position in DEN with JetStream, he was a Shift Manager for AIG in Houston.
In his free time, Antonio loves to ski and is looking forward to some serious bike riding in the off season.
Antonio says he’s “really happy to be in DEN and part of the JetStream family”. Welcome Antonio!
JetStream started a new contract with Frontier Airlines at Charlotte Douglas International Airport. The startup date was originally February 12th, but because of the terrible weather and snow, the first flight was not until February 13th. Our team pushed through the craziness and cold to make for a successful startup. Thank you team for all of your hard work, patience and dedication!
Ops agent Anthony Casas helping clear the ramp
So much snow and ice to clear (CLT isn’t used to this kind of accumulation)
Working the first Frontier flight. Nearly all 138 seats were sold with around 115 passengers checked in.
Carl Mosley, Manager (left) and Tony Melton (right) ready to park the taxiing aircraft at Gate A6.
Getting the Airbus tow bar ready
Frontier’s first arrival requires that the aircraft stops short of the stop mark and gets towed the rest of the way in on the lead-in line.
Chocking the nose gear tires and getting ready to download the Trenton flight.
Frontier – Misty the Artic Fox was our first aircraft (A319)
The first pushback: safe and on-time.
Customer Service Agents for Frontier L to R: Jasman Rhyne, Sue Zesati, Breeahnah Williams, Jay Sherrod, Muchelle Williams, and Tenaiya Beckett
BUF-General Manager Beginning January 6th, Ryan Sargent will be our new General Manager in BUF. Ryan comes to us from Piedmont Airlines in Albany, NY where he has been the station manager since 2010.
Before Piedmont Airlines, Ryan was a Ramp Lead/Trainer for JetStream in Wilmington, NC from 2007-2010 and a Supervisor/Fueler for Air Wilmington in Wilmington, NC from 2004-2007. Ryan said that while fueling in Wilmington, he checked with us to see if we had any open positions which we did. We offered him a part time position that he worked while still keeping his full time position with Air Wilmington. He fell in love with the industry and began working with JetStream full time in 2007 through 2010. We are very happy to have Ryan back with us and look forward to him starting on January 6th.
Rob Blacksher has been ouracting General Manager in
Denver the past few months and has recently decided to take the position. Rob has been a shift manager in our CLT location since 2011 and in the airline industry since 1997.
Rob began his airline career with DGS as a ramp agent and quickly moved up to a manager position in 1999. This new position took him to Little Rock, AR through 2001 and then to Tampa, FL where he worked the Continental Airlines contract for the next four years. Rob was then promoted to GM in 2005 and transferred to Las Vegas and then Seattle. In 2011, Rob moved to CLT to join our JetStream team as a shift manager. Congratulations on your promotion Rob!
Terri Chambers has recently been promoted to Training Manager at our CLT station. She has been with JetStream since September and we are excited to have her in this position. According to Larry Wright, “Terri Chambers is dedicated to continued excellence through training. In her role as Training Coordinator, she has been instrumental in building the training program into what it is today. I am confident through her leadership as Manager of Training and Standards, the Training Department in CLT will continue to build and develop new training content and quality programs that will sustain into the future.”
With Terri accepting this position, it will allow her to continue to live her life purpose of teaching and serving. She says she plans to work diligently with the training team to transform the training department into an “Epicenter of Information”.
Congratulations Terri, keep up the good work!
JetStream would like to thank Team GSO, under the leadership of Mike Parker, for safely handling 18 diversions in GSO Saturday due to fog and visibility under 1/4 of a mile in CLT. The entire concourse plus a few other areas on the airfield were surrounded by US and US Express aircraft. The team handled an extra section mainline flight to move CLT passengers from one of the flights that cancelled and ferried out. Good job team!
BDL General Manager – Sean Carlin has recently been promoted to take over the BDL station as General Manager in two weeks. Sean is currently our Supervisor in BDL and came to us from Delta Global Services where he had worked as the Supervisor of Operations since 2008.
Sean has lived in Connecticut his entire life and worked in the airline industry the past 20 years. When Sean is not at the airport, he is spending time with his wife and two boys at home.
Welcome Sean, we are happy to have you with us!
PBI Sr. Supervisor A/C Appearance – Enrique Nunez is JetStream’s new Sr. Supervisor of Aircraft Appearance at PBI. Enrique was previously employed with Federal Express as a Material Handler since June 2011. He also worked for over 18 years with American Eagle Airlines in ORD as a Ramp Supervisor.
A few words from Enrique, “Today as I join JetStream, I will welcome every morning with a smile. Look on the new day as another special gift from my creator, another golden opportunity to complete what I wasn’t unable to finish yesterday. Let my first hour set the theme of success and positive action that is certain to echo through entire day.”
Welcome to the JetStream Team Enrique!