CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected. Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.
BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!
GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!
JetStream’s Pioneering Spirits
The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
doing things. Thank you guys for all of your hard work. You two make a great team!!!
JetStream started a new contract with Frontier Airlines at Charlotte Douglas International Airport. The startup date was originally February 12th, but because of the terrible weather and snow, the first flight was not until February 13th. Our team pushed through the craziness and cold to make for a successful startup. Thank you team for all of your hard work, patience and dedication!
Ops agent Anthony Casas helping clear the ramp
So much snow and ice to clear (CLT isn’t used to this kind of accumulation)
Working the first Frontier flight. Nearly all 138 seats were sold with around 115 passengers checked in.
Carl Mosley, Manager (left) and Tony Melton (right) ready to park the taxiing aircraft at Gate A6.
Getting the Airbus tow bar ready
Frontier’s first arrival requires that the aircraft stops short of the stop mark and gets towed the rest of the way in on the lead-in line.
Chocking the nose gear tires and getting ready to download the Trenton flight.
Frontier – Misty the Artic Fox was our first aircraft (A319)
The first pushback: safe and on-time.
Customer Service Agents for Frontier L to R: Jasman Rhyne, Sue Zesati, Breeahnah Williams, Jay Sherrod, Muchelle Williams, and Tenaiya Beckett
JetStream would like to thank Team GSO, under the leadership of Mike Parker, for safely handling 18 diversions in GSO Saturday due to fog and visibility under 1/4 of a mile in CLT. The entire concourse plus a few other areas on the airfield were surrounded by US and US Express aircraft. The team handled an extra section mainline flight to move CLT passengers from one of the flights that cancelled and ferried out. Good job team!