Summer News From JetStream Ground Services

JetStream News

We would like to give a HUGE shout out to the Boston Logan International Airport team for an outstanding transition this week. They are an awesome group who
have their work down to a science and work very well together. Jeff said it was the craziest day of his life with the 33 RONs that were completed. Thank you to Jeff,
his leadership team, and the whole BOS crew for an outstanding job!!!

Promotions and New Hires

DEN-Slawomir Janosz
DEN – Slawomir new 1st Shift Manager
DEN - Brian Looman promoted to Shift Manager
DEN – Brian Looman promoted to Shift Manager
DEN - Brian Boyce promoted to Safety and Compliance Manager
DEN – Brian Boyce promoted to Safety and Compliance Manager
BUF - Osvaldo Torres promoted to Supervisor
BUF – Osvaldo Torres promoted to Supervisor
CLT - Carmen Ricra promoted to Supervisor
CLT – Carmen Ricra promoted to Supervisor
CLT - Dale Green new Cargo Manager
CLT – Dale Green new Cargo Manager
PVD - Jamie Mather promoted to Station Manager
PVD – Jamie Mather promoted to Station Manager
HDQ - Nicole Olivieri new HR Generalist
HDQ – Nicole Olivieri new HR Generalist

Accolades

PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
CLT - Congratulations to our 10 year anniversary employees!
CLT – Congratulations to our 10 year anniversary employees!
ROC - A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
ROC – A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle's mom sent an email thanking us and saying she is "forever grateful for your organization and the kindness that you showed to our baby girl"
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with
a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle’s mom sent an email thanking us and saying she is “forever grateful for your organization and the kindness that
you showed to our baby girl”

JetStream’s Pioneering Spirit

We would like to highlight Rob Blacksher in our Summer ’15 newsletter. Rob has been with Jetstream over 4 years and has worked in our
CLT, DEN, BDL, and CMH locations.

 Rob was chosen by Joe Gutierrez because he has put in a lot of time and effort in helping turn around our BDL station.  Joe said, “A few months ago I asked
Rob for his assistance in helping turn around a struggling BDL station.  Without hesitation, Rob accepted the challenge and reported to BDL where began to forge
relationships with our employees and customer.  He made an immediate impact and his leadership has really stabilized the station that is now a top performer.
Rob has sacrificed his time away from home, spending long hours on the job and
has had to constantly deal with me:)”
 
Rob began his airline career in 1997 as a ramp agent in Albuquerque, NM working for DGS. In 1999, he began his management career in Little Rock, AR managing a
Delta contract for 2 years. In 2001, he was selected to manage the first joint venture between DGS and Continental in TPA that ultimately led to partnering in 3 other cities.
Rob’s next stop was LAS where he had oversightof 4 different carriers, DL, WN, AS, and VX. In 2008, Rob was moved to SEA and had oversight of SEA, LAS, and ANC
until 2010 when he left the company.
He then joined our Jetstream family a year later.
Rob mentioned that his most memorable experience in the airline industry was the morning of September 11, 2001 when planes were forced to land across the country in airports they weren’t scheduled to be in with no notice at all. He says he hopes to never experience a day like that again, but what he does remember the most was how inspiring it was to see our
country come together when things were so chaotic. It’s the same spirit that Rob tries to instill in those he works with every day.  Thank you Rob for all you do!

News From Jetstream Ground Services

Promotions and New Hires

Marc
DEN – Marc Rainieri Director of Hub Operations
DEN - Ela Rodriguez Manager of Employee Development
DEN – Ela Rodriguez Manager of Employee Development
HDQ - Yvette Mooney Director of Operations
HDQ – Yvette Mooney Director of Operations
CMH - Corey McKee Promoted to Shift Manager
CMH – Corey McKee Promoted to Shift Manager
DEN - Kevin Colberg Promoted To 3rd Shift Manager
DEN – Kevin Colberg Promoted To 3rd Shift Manager
DEN - Benjamin Wirtz New 2nd Shift Manager
DEN – Benjamin Wirtz New 2nd Shift Manager

Accolades

CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected.  Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.

BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!

GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!

MYR - Nick Plump recently discovered an aircraft damage while he was performing his arrival walk around. The passengers were deplaned and eventually the flight was cancelled due to the damage. Nick did an excellent job in performing his duties. This is a great example of why a walkaround inspection is require at every aircraft arrival. Keep up the good work Nick!
MYR – Nick Plump recently discovered an aircraft damage while he was performing his arrival walk around. The passengers were deplaned and eventually the flight was cancelled due to the damage. Nick did an excellent job in performing his duties. This is a great example of why a walkaround inspection is require at every aircraft arrival. Keep up the good work Nick!
LGA -  Congratulations to Randy Koenig and his team for being awarded Cargo Top Performer in the Vendor category. Way to go LGA Team!!
LGA – Congratulations to Randy Koenig and his team for being awarded Cargo Top Performer in the Vendor category. Way to go LGA Team!!
BDL - A HUGE Congratulations goes to the BDL team for surpassing last year's number of 609 aircraft deiced with 772 deicings so far. Not only did they surpass last year's number, they are STILL having to deice. Stay warm up there guys...it's almost over.
BDL – A HUGE Congratulations goes to the BDL team for surpassing last year’s number of 609 aircraft deiced with 772 deicings so far. Not only did they surpass last year’s number, they are STILL having to deice. Stay warm up there guys…it’s almost over.
JAN - Jerry Catchings was putting ice on a Delta MD-88 when he noticed the lights in the aircraft flickering on and off. He took a step outside to look at the GPU and found the GPU smoking. Jerry acted fast in turning off the GPU, disconnecting it and moving it away from the aircraft. Jerry was awarded a $25 gift card for his quick actions. Great job!
JAN – Jerry Catchings was putting ice on a Delta MD-88 when he noticed the lights in the aircraft flickering on and off. He took a step outside to look at the GPU and found the GPU smoking. Jerry acted fast in turning off the GPU, disconnecting it and moving it away from the aircraft. Jerry was awarded a $25 gift card for his quick actions. Great job!
BOS - During a security search, Peterson Louis found a valuable ring that had been left on the aircraft by a passenger. Peterson gave the ring to his lead which was then turned into US Airways. Thank you Peterson demonstrating the integrity of our operation and our employees!!!
BOS – During a security search, Peterson Louis found a valuable ring that had been left on the aircraft by a passenger. Peterson gave the ring to his lead which was then turned into US Airways. Thank you Peterson demonstrating the integrity of our operation and our employees!!!

 

Mark

Sean
ROC – Mark Siolkowsky (pictured two photos above) and Sean Nhong (pictured above) both did an amazing job when Southwest had their annual TSA inspection in ROC. They thwarted several attempts by TSA inspectors trying to sneak on jet-bridges, sneak through the boarding line of a flight, and trying to be sneaky by not displaying their badges. Thank you guys for such a great job during inspections!!!

JetStream’s Pioneering Spirits

The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
 
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
 
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
 doing things. Thank you guys for all of your hard work. You two make a great team!!!
The Dynamic Duo
The Dynamic Duo

Photos from the CMH Transition

CMH4

CMH5

CMH3

CMH2

CMH1

Southwest Airlines Does It Again!! (2015 Boarding Rap)

This guy needs to be in show business!!! Our ROC star, Kyran Ashford is starting to get famous with his Boarding Procedure Raps!!

Capture

 

 

Southwest 1 Year Anniversary In CLT And ROC

ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
______________________________________________
In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
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JetStream in MEM Is In The News!!!

According to WATN News, Memphis finally caught the big one. If an airline was a fish, Southwest would be the King Kong tuna of carriers…

JetStream made the news recently with the Southwest transition. Click the image below to check out the video and see how excited everyone is in Memphis to have Southwest flying into their city.

WordPress News

Kudos To Jermaine Woods In PIT

Recently, JetStream received a letter from a very happy passenger at our PIT location. This passenger took a flight into PIT with US Air and witnessed our employee Jermaine Woods taking great care of the baggage he was handling. This passenger, who takes 50-60 flights a year, say he sees a lot of baggage mishandling and it is disappointing that not many people seem to care for others property. He was very impressed with the care and concern that Jermaine was taking with each and every one of the bags he handled.
Jermain takes great pride in his work and it shows. We are very proud to have him as a JetStream team member and we congratulate him for a job well done!

Jermaine Woods

JetStream’s July News

In the past month, we have had several employees find wallets, cash, purses, etc. We are so proud of the honest people that we employ here at JetStream. Turning these items in have made the owners and our customers very happy that JetStream is taking care of them. Kudos to you all!

PROMOTIONS

DEN – Jared Schau promoted to Tower Coordinator

BOS – Kevin Jeffers promoted to Security Coordinator

ACCOLADES

Our newest ground handling station, Delta at Hartford Bradley International airport, recently won the “best performing station in the region” award for the Delta New England region in June. The award is given each month to the station that best key performance indicators or KPI’s.
Way to go BDL!!!!

Valentina and Memoza

BOS – Two of Boston’s biggest stars, Valentina and Memoza. These two gals are always receiving gifts from the shuttle gates that they work. This gift was given to them by a few flight attendants from another location. Their likeable personalities factored with their flawless audit score serve as an example that we should all strive to meet!

Kyran AshfordROC – Our AWESOME team player in ROC, Kyran Ashford. Kyran received a letter of commendation from Jeff Lamb, EVP of People with Southwest Airlines. Jeff stated in his letter that Kyran was “one of the best Ops Agent I’ve seen in action”. You rock Kyran! We are so very proud to have you as part of the JetStream team!

JAN – The team in JAN received a Delta flight crew recognition on 7/3/13. There was a mechanical delay and a last minute change where most of the passengers had to be transferred to the plane next door. The crew worked tirelessly to ensure the customers were taken care of, even stopping at one point to check on a passenger’s classical guitar to ensure it was out of the weather. The flight crew was very appreciative that the team put so much effort to help minimize the delay. Go JAN!!!

BOS – On July 17, 2013 our BOS station received an outstanding Station Safety Audit from Air Canada. The airline stated that they wanted to “thank Chris Messina and his team/staff in BOS for a successful audit. This is reflected in the decrease in findings overall from 2012 where BOS had 11Findings and 5 Observations to 6 Findings and 2 Observations for 2013” Go team BOS!!!!

MEM Celebrated 10 Years Without a Delay Or Aircraft Damage

JetStream’s Pioneering Spirits

Each month we will be highlighting a JetStream employee so we can all get to know our coworkers on a level that is not so work related. Do you have a special talent? Tell us about it. Have you climbed Mt. Everest? We want to know! Anyone can submit suggestions to Teresa Tucker at ttucker@jetstreamgs.com. We are all spread out across the country and some of us will never get to meet. This is a great way to put a picture and a personality to that voice on the phone or the email that comes across your computer screen.

This month we are highlighting James Cacace, Cargo Manager at PBI.
James began his career with JetStream as a cargo agent in 1999. James found out about us when he went to a UPS job fair down the road from our cargo station. He was told by UPS that if he wanted a job with them, he would have to shave his goatee. James turned around and left. As he was walking, he would stick his head in every door he passed asking if they were hiring. Luckily, he stopped by our office and we were hiring and James started the next day.

James has been with us for over 14 years and says his favorite part of his job is training people and his least favorite are the hours. One of James’s funniest memories of working with JetStream is the day a guy tried to ship shark fins. James refused to let him ship the fins even though the man insisted. Shark poaching is a very serious crime and James wanted no part in it. James knew that the USDA was doing a produce inspection so he called the police who in turn sent the Florida Fish and Wildlife to arrest the man.

Some interesting facts about James:
– He moved to Florida in 1983 with his brother and mother from Tom’s Shore, NJ
– He loves taking photographs of industrial buildings with his Nikon camera. Below are a few of his masterpieces.
– James came up with the name for our employee highlight section”JetStream Pioneering Spirits”
– He is a twin

August Anniversaries

13 Years: Jenny Sanchez

8 Years: Shirley James

7 Years: Michael Clarke
Abonesh Woldesenbet
Teresita Simoneau

6 Years: Arthur Ford
Eddie Smith
Curtis Brown
Demetrice Fields

5 Years: Jim Strautthaus

4 Years: Tracy Joy Roberts
Todd Skiles
Diamoah Ngwayah

3 Years: Ty Yount
Ardelle Clark
Charles Wilder
James Daley

2 Years:Arnie Knoke
Richard Woodyard
Brandi Allen
Derek Downerd
Guled Jama

1 Year: Patrick Sanders
Lauren Odata
Lovell Whitfield
Mark Cole
Jeffrey Cooper
David Tew
Brian Henderson
Christopher Hughes
Robert Yates
Mariama Maman
Richard Springer
Fanny Sequen
Jewel Price
Louis Tozzo
Daniel Wilson
Sean Nhong
Kevin Burgett
Matthew Heid
Mark Siolkowsky
Jamey Salvato
Kyran Ashford
Eleazar Alvarado
Dewayne James
James Pilcher
James Powell
Ben Jones
Wayne Rogers
Sedene Azolin
Maribel McBeath
Mitchell Johnson
Steve Carlton
Gregory Carter
Genene Teferi
Maria Regot
Arkeba Barkley
Joseph Guzeh
Mark Hollingsworth
Denzel Morris