Summer News From JetStream Ground Services

JetStream News

We would like to give a HUGE shout out to the Boston Logan International Airport team for an outstanding transition this week. They are an awesome group who
have their work down to a science and work very well together. Jeff said it was the craziest day of his life with the 33 RONs that were completed. Thank you to Jeff,
his leadership team, and the whole BOS crew for an outstanding job!!!

Promotions and New Hires

DEN-Slawomir Janosz
DEN – Slawomir new 1st Shift Manager
DEN - Brian Looman promoted to Shift Manager
DEN – Brian Looman promoted to Shift Manager
DEN - Brian Boyce promoted to Safety and Compliance Manager
DEN – Brian Boyce promoted to Safety and Compliance Manager
BUF - Osvaldo Torres promoted to Supervisor
BUF – Osvaldo Torres promoted to Supervisor
CLT - Carmen Ricra promoted to Supervisor
CLT – Carmen Ricra promoted to Supervisor
CLT - Dale Green new Cargo Manager
CLT – Dale Green new Cargo Manager
PVD - Jamie Mather promoted to Station Manager
PVD – Jamie Mather promoted to Station Manager
HDQ - Nicole Olivieri new HR Generalist
HDQ – Nicole Olivieri new HR Generalist

Accolades

PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
CLT - Congratulations to our 10 year anniversary employees!
CLT – Congratulations to our 10 year anniversary employees!
ROC - A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
ROC – A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle's mom sent an email thanking us and saying she is "forever grateful for your organization and the kindness that you showed to our baby girl"
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with
a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle’s mom sent an email thanking us and saying she is “forever grateful for your organization and the kindness that
you showed to our baby girl”

JetStream’s Pioneering Spirit

We would like to highlight Rob Blacksher in our Summer ’15 newsletter. Rob has been with Jetstream over 4 years and has worked in our
CLT, DEN, BDL, and CMH locations.

 Rob was chosen by Joe Gutierrez because he has put in a lot of time and effort in helping turn around our BDL station.  Joe said, “A few months ago I asked
Rob for his assistance in helping turn around a struggling BDL station.  Without hesitation, Rob accepted the challenge and reported to BDL where began to forge
relationships with our employees and customer.  He made an immediate impact and his leadership has really stabilized the station that is now a top performer.
Rob has sacrificed his time away from home, spending long hours on the job and
has had to constantly deal with me:)”
 
Rob began his airline career in 1997 as a ramp agent in Albuquerque, NM working for DGS. In 1999, he began his management career in Little Rock, AR managing a
Delta contract for 2 years. In 2001, he was selected to manage the first joint venture between DGS and Continental in TPA that ultimately led to partnering in 3 other cities.
Rob’s next stop was LAS where he had oversightof 4 different carriers, DL, WN, AS, and VX. In 2008, Rob was moved to SEA and had oversight of SEA, LAS, and ANC
until 2010 when he left the company.
He then joined our Jetstream family a year later.
Rob mentioned that his most memorable experience in the airline industry was the morning of September 11, 2001 when planes were forced to land across the country in airports they weren’t scheduled to be in with no notice at all. He says he hopes to never experience a day like that again, but what he does remember the most was how inspiring it was to see our
country come together when things were so chaotic. It’s the same spirit that Rob tries to instill in those he works with every day.  Thank you Rob for all you do!

Southwest Airlines Does It Again!! (2015 Boarding Rap)

This guy needs to be in show business!!! Our ROC star, Kyran Ashford is starting to get famous with his Boarding Procedure Raps!!

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Southwest 1 Year Anniversary In CLT And ROC

ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
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In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
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Congratulations To Our Awesome Teams in ROC and DEN!

ROC

Two of our team members in ROC, Chris Cooper and Jamey Salvato, recently received a commendation from none other than the CEO of Southwest Airlines, Gary Kelly. The flight crew on SW flight 2852 was very impressed with ROC’s teamwork when they arrived with an unusable aft lav that needed to be cleaned and made serviceable for the flight to continue to MDW. Our team in ROC assessed the situation, began working on the aircraft and had everything up and running for the aircraft to continue. All of this was done in a timely manner and without a single complaint! The flight crew was so appreciative that they sent a memo to the CEO, who in turn sent the team in ROC a thank you note that said “If you continue to work hard together, take care of each other, and win more Customers, I have no doubt that Southwest Airlines will remain strong for many years to come. I’m glad that our future is in your hands”.

 

DEN

On the evening of June 4th, JetStream cleaner Yehualashet Teffesse and JetStream lead Chad Sisk were doing a security search and clean on United inbound flight 1452. Yehualashet and Chad found $1,900 in cash rolled up with a rubber band between two seat bottom cushions.
The two JetStream employees reported the find to Paul Morris/United Airlines who was also on the aircraft completing an audit.
Paul Morris counted and confirmed the amount of money and then turned it in to their manager Chris Ison.
We cannot even begin to explain how proud we are of Yehualashet and Chad for their honesty and integrity. These two posses the qualities
that we look for in all of our employees at JetStream. Thanks to Yehualashet and Chad for being honest and doing the right thing!