Summer News From JetStream Ground Services

JetStream News

We would like to give a HUGE shout out to the Boston Logan International Airport team for an outstanding transition this week. They are an awesome group who
have their work down to a science and work very well together. Jeff said it was the craziest day of his life with the 33 RONs that were completed. Thank you to Jeff,
his leadership team, and the whole BOS crew for an outstanding job!!!

Promotions and New Hires

DEN-Slawomir Janosz
DEN – Slawomir new 1st Shift Manager
DEN - Brian Looman promoted to Shift Manager
DEN – Brian Looman promoted to Shift Manager
DEN - Brian Boyce promoted to Safety and Compliance Manager
DEN – Brian Boyce promoted to Safety and Compliance Manager
BUF - Osvaldo Torres promoted to Supervisor
BUF – Osvaldo Torres promoted to Supervisor
CLT - Carmen Ricra promoted to Supervisor
CLT – Carmen Ricra promoted to Supervisor
CLT - Dale Green new Cargo Manager
CLT – Dale Green new Cargo Manager
PVD - Jamie Mather promoted to Station Manager
PVD – Jamie Mather promoted to Station Manager
HDQ - Nicole Olivieri new HR Generalist
HDQ – Nicole Olivieri new HR Generalist

Accolades

PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
PVD- An outstanding job by our PVD Supervisor Matt Holten. Matt was challenged by a TSA agent and was then asked by the agent to perform an A/C search including seat, life vests, galleys, restrooms, and overheads. Matt performed the tasks asked by the agent and passed. Matt was awarded a gift card for a job well done!
CLT - Congratulations to our 10 year anniversary employees!
CLT – Congratulations to our 10 year anniversary employees!
ROC - A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
ROC – A Southwest flight attendant wrote an email to the CEO of SW Airlines praising Ben Jones for his help with an arriving flight. The FA said he could not have asked for a better way to start the day! Great job Ben!!
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle's mom sent an email thanking us and saying she is "forever grateful for your organization and the kindness that you showed to our baby girl"
JetStream recently donated to the Bags of Fun program. Bags of Fun exists to bring joy, laughter and relief to children fighting a life threatening disease or condition. Every bag is crafted for each child, taking into consideration the best means to reduce their tension and anxiety. Maelle was the recipient of the bag of goodies from JetStream . Maelle was diagnosed with
a brain tumor on her optic nerve and has undergone multiple surgeries and chemotherapy. Maelle’s mom sent an email thanking us and saying she is “forever grateful for your organization and the kindness that
you showed to our baby girl”

JetStream’s Pioneering Spirit

We would like to highlight Rob Blacksher in our Summer ’15 newsletter. Rob has been with Jetstream over 4 years and has worked in our
CLT, DEN, BDL, and CMH locations.

 Rob was chosen by Joe Gutierrez because he has put in a lot of time and effort in helping turn around our BDL station.  Joe said, “A few months ago I asked
Rob for his assistance in helping turn around a struggling BDL station.  Without hesitation, Rob accepted the challenge and reported to BDL where began to forge
relationships with our employees and customer.  He made an immediate impact and his leadership has really stabilized the station that is now a top performer.
Rob has sacrificed his time away from home, spending long hours on the job and
has had to constantly deal with me:)”
 
Rob began his airline career in 1997 as a ramp agent in Albuquerque, NM working for DGS. In 1999, he began his management career in Little Rock, AR managing a
Delta contract for 2 years. In 2001, he was selected to manage the first joint venture between DGS and Continental in TPA that ultimately led to partnering in 3 other cities.
Rob’s next stop was LAS where he had oversightof 4 different carriers, DL, WN, AS, and VX. In 2008, Rob was moved to SEA and had oversight of SEA, LAS, and ANC
until 2010 when he left the company.
He then joined our Jetstream family a year later.
Rob mentioned that his most memorable experience in the airline industry was the morning of September 11, 2001 when planes were forced to land across the country in airports they weren’t scheduled to be in with no notice at all. He says he hopes to never experience a day like that again, but what he does remember the most was how inspiring it was to see our
country come together when things were so chaotic. It’s the same spirit that Rob tries to instill in those he works with every day.  Thank you Rob for all you do!

Southwest Airlines Does It Again!! (2015 Boarding Rap)

This guy needs to be in show business!!! Our ROC star, Kyran Ashford is starting to get famous with his Boarding Procedure Raps!!

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Promotions At JetStream

CLT – General Manager Ramp Operations714
Jeff Pierce has recently been promoted from 3rd Shift Manager on the utility side to the General Manager of Ramp Operations in CLT.
His new responsibilities will include the Southwest and Frontier Ramp operations.Jeff began his career with Jetstream in 2013 and has over 30 years of ramp and utility experience which is why Jeff is the perfect candidate for this position. Keep up the good work Jeff!

CMH – Duty Manager716
Congratulations to our new Duty Manager in CMH, Ashley Andracchio.
Ashley joined our JetStream team in July 2014 as a Training Coordinator and quickly worked her way up to Duty Manager. Her airline industry career began in 2009 where she worked for airlines such as Piedmont, Air Wisconsin, and Republic Airways.
In her free time, Ashley and her husband love to travel and her passion is cooking. She attended Culinary School while working for Air Wisconsin, but she says she always winds back up at the airport because she really loves aviation.
Congratulations on your new position Ashley, we are happy to have you as part of our team!

Southwest 1 Year Anniversary In CLT And ROC

ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
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In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
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JetStream in MEM Is In The News!!!

According to WATN News, Memphis finally caught the big one. If an airline was a fish, Southwest would be the King Kong tuna of carriers…

JetStream made the news recently with the Southwest transition. Click the image below to check out the video and see how excited everyone is in Memphis to have Southwest flying into their city.

WordPress News

MEM AirTran Airways Transition to Southwest Airlines

On Sunday, November 3rd, JetStream began the AirTran Airways transition to Southwest Airlines in MEM. Charlie Coyle, Emmett Winters, Rob Swanson, Ben Jones and a few special guests worked together with the rest of our MEM JetStream crew to make this transition a success. Charlie Coyle had a few words to say about the transition:

“Let’s See How Far We’ve Come.”  What a song by Matchbox Twenty, but it is also true of what began on the morning of Sunday, November 3rd, 2013 at Memphis International Airport.  For several weeks, Team MEM has been training to begin a new phase within our MEM operation.  A transition that has been a little over a year in the making, and one that brought a king out to welcome it in.

AirTran Airways transitioned to Southwest Airlines in MEM on Sunday, November 3rd, 2013 at 10:00 am (Central Time).  Besides Team MEM welcoming in the new flight, Elvis Presley along with the media welcomed Southwest Airlines to Memphis International Airport.  The team led by Emmett Winters, General Manager and Rob Swanson, Shift Manager executed the transition with ease.  Of course, the team could not have achieved such a great feat without the assistance of Ben Jones, ROC General Manager, Matt Heid, ROC Supervisor/ Trainer, Chris Hughes, CLT Supervisor/ Trainer and Jeff Henshaw, GSO Supervisor who assisted Emmett and Rob with overseeing the AirTran Ops while Rob was in training.

The efforts by all are a great reflection of how JetStream Ground Services supports and provides exceptional customer service to our airline partners.  Our thanks to Team MEM and to all who participated in the weeks that led up to the transition along with those that played a part during the transition week.  Your efforts are what make JetStream standout among out competitors.

New JetStream Team Member – Gil Young

Gil YoungCargo Ops Manager – Gil Young comes to us from Southwest Airlines Cargo. He has spent more than 20 years in the cargo industry with management positions at both UPS and FedEx. Now a resident of the Charlotte Metro Area, he enjoys sports and spending time with his family. He is very happy and proud to be a part of the JetStream Ground Services family and we are happy to have him!