Southwest Airlines Does It Again!! (2015 Boarding Rap)

This guy needs to be in show business!!! Our ROC star, Kyran Ashford is starting to get famous with his Boarding Procedure Raps!!




Southwest 1 Year Anniversary In CLT And ROC

ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!

























JetStream in MEM Is In The News!!!

According to WATN News, Memphis finally caught the big one. If an airline was a fish, Southwest would be the King Kong tuna of carriers…

JetStream made the news recently with the Southwest transition. Click the image below to check out the video and see how excited everyone is in Memphis to have Southwest flying into their city.

WordPress News

Congratulations To Our Awesome Teams in ROC and DEN!


Two of our team members in ROC, Chris Cooper and Jamey Salvato, recently received a commendation from none other than the CEO of Southwest Airlines, Gary Kelly. The flight crew on SW flight 2852 was very impressed with ROC’s teamwork when they arrived with an unusable aft lav that needed to be cleaned and made serviceable for the flight to continue to MDW. Our team in ROC assessed the situation, began working on the aircraft and had everything up and running for the aircraft to continue. All of this was done in a timely manner and without a single complaint! The flight crew was so appreciative that they sent a memo to the CEO, who in turn sent the team in ROC a thank you note that said “If you continue to work hard together, take care of each other, and win more Customers, I have no doubt that Southwest Airlines will remain strong for many years to come. I’m glad that our future is in your hands”.



On the evening of June 4th, JetStream cleaner Yehualashet Teffesse and JetStream lead Chad Sisk were doing a security search and clean on United inbound flight 1452. Yehualashet and Chad found $1,900 in cash rolled up with a rubber band between two seat bottom cushions.
The two JetStream employees reported the find to Paul Morris/United Airlines who was also on the aircraft completing an audit.
Paul Morris counted and confirmed the amount of money and then turned it in to their manager Chris Ison.
We cannot even begin to explain how proud we are of Yehualashet and Chad for their honesty and integrity. These two posses the qualities
that we look for in all of our employees at JetStream. Thanks to Yehualashet and Chad for being honest and doing the right thing!