DEN – Marc Rainieri Director of Hub OperationsDEN – Ela Rodriguez Manager of Employee DevelopmentHDQ – Yvette Mooney Director of OperationsCMH – Corey McKee Promoted to Shift ManagerDEN – Kevin Colberg Promoted To 3rd Shift ManagerDEN – Benjamin Wirtz New 2nd Shift Manager
Accolades
CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected. Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.
BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!
GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!
MYR – Nick Plump recently discovered an aircraft damage while he was performing his arrival walk around. The passengers were deplaned and eventually the flight was cancelled due to the damage. Nick did an excellent job in performing his duties. This is a great example of why a walkaround inspection is require at every aircraft arrival. Keep up the good work Nick!LGA – Congratulations to Randy Koenig and his team for being awarded Cargo Top Performer in the Vendor category. Way to go LGA Team!!BDL – A HUGE Congratulations goes to the BDL team for surpassing last year’s number of 609 aircraft deiced with 772 deicings so far. Not only did they surpass last year’s number, they are STILL having to deice. Stay warm up there guys…it’s almost over.JAN – Jerry Catchings was putting ice on a Delta MD-88 when he noticed the lights in the aircraft flickering on and off. He took a step outside to look at the GPU and found the GPU smoking. Jerry acted fast in turning off the GPU, disconnecting it and moving it away from the aircraft. Jerry was awarded a $25 gift card for his quick actions. Great job!BOS – During a security search, Peterson Louis found a valuable ring that had been left on the aircraft by a passenger. Peterson gave the ring to his lead which was then turned into US Airways. Thank you Peterson demonstrating the integrity of our operation and our employees!!!
ROC – Mark Siolkowsky (pictured two photos above) and Sean Nhong (pictured above) both did an amazing job when Southwest had their annual TSA inspection in ROC. They thwarted several attempts by TSA inspectors trying to sneak on jet-bridges, sneak through the boarding line of a flight, and trying to be sneaky by not displaying their badges. Thank you guys for such a great job during inspections!!!
JetStream’s Pioneering Spirits
The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
doing things. Thank you guys for all of your hard work. You two make a great team!!!
JetStream would like to thank Team GSO, under the leadership of Mike Parker, for safely handling 18 diversions in GSO Saturday due to fog and visibility under 1/4 of a mile in CLT. The entire concourse plus a few other areas on the airfield were surrounded by US and US Express aircraft. The team handled an extra section mainline flight to move CLT passengers from one of the flights that cancelled and ferried out. Good job team!
At 12:01 a.m. on August 30th, we began our newest contract at GSO/Piedmont Triad International Airport. Below is the email sent out by Charlie Coyle recapping the startup…
Mike Parker and the team did an outstanding job in getting the station off on the right foot. Unfortunately, Mother Nature decided to throw us a few curve balls during our first few days. There was a ramp closure due to a lightning strike on the airfield, which shut down the airport for a few minutes until the back-up generator restored power. The Team worked through the issue and continued to put up a good show for US Airways.
Due to the lack of experience in the agent ranks, our TDY Team of Bob Collins (IND Supervisor/ Trainer), Tina Kroening (IND Ops Agent) and Brett Hill (IND Bag Room/ Ramp Agent) have done a tremendous job in assisting Mike Parker, Alan Lowe, Stephen Knowles, Jeff Henshaw and Charlie Stone with one-on-one hands on training with all aspects of the operation. Safety has been the focal point of this entire start-up with a secondary focal point on performance which has been outstanding with flights departing 5 to 10 minutes early with all bags onboard.
A BIG thank you goes to the IT Department (Anil an Travis) for their
help in getting the station linked up to the network and the outside world. THANK YOU to Gail and her team (Bill and Adam) for their assistance during day 1 as well. Finally, thank you to Ty and Frank for their assistance.
News From JetStream Ground Services 