DEN – Marc Rainieri Director of Hub OperationsDEN – Ela Rodriguez Manager of Employee DevelopmentHDQ – Yvette Mooney Director of OperationsCMH – Corey McKee Promoted to Shift ManagerDEN – Kevin Colberg Promoted To 3rd Shift ManagerDEN – Benjamin Wirtz New 2nd Shift Manager
Accolades
CLT – Ben Sando was fueling equipment recently when he noticed that a Delta MD 90 was taxiing with its bin door open. Ben contacted the Supervisor on duty, Keith Marrow, who then called airport ops and had the issue corrected. Our guys did a great job of being aware of their surroundings and possibly stopping a major problem from occurring with the aircraft.
BOS – While cleaning an aircraft early one morning, Julia and Jerome McIntosh both challenged a TSA agent trying to enter the plane. The agent asked Julia and Jerome a few questions which the two were able to answer correctly. Julia was then told by the TSA agent before leaving that JetStream always does a great job in finding what has been hidden on the aircraft. Kudos to Julia and Jerome and a great job done by the BOS team!
GSO – On two occasions in one day, our amazing GSO team members challenged TSA agents. Don Walker prevented unauthorized access to a secured area and Oscar Lanzas, Robert Sanders, and Inez Marcelino challenged an agent at the gate. These four team members did an amazing job and received a huge compliment from a TSA Inspector. Keep up the good work Team GSO!!!
MYR – Nick Plump recently discovered an aircraft damage while he was performing his arrival walk around. The passengers were deplaned and eventually the flight was cancelled due to the damage. Nick did an excellent job in performing his duties. This is a great example of why a walkaround inspection is require at every aircraft arrival. Keep up the good work Nick!LGA – Congratulations to Randy Koenig and his team for being awarded Cargo Top Performer in the Vendor category. Way to go LGA Team!!BDL – A HUGE Congratulations goes to the BDL team for surpassing last year’s number of 609 aircraft deiced with 772 deicings so far. Not only did they surpass last year’s number, they are STILL having to deice. Stay warm up there guys…it’s almost over.JAN – Jerry Catchings was putting ice on a Delta MD-88 when he noticed the lights in the aircraft flickering on and off. He took a step outside to look at the GPU and found the GPU smoking. Jerry acted fast in turning off the GPU, disconnecting it and moving it away from the aircraft. Jerry was awarded a $25 gift card for his quick actions. Great job!BOS – During a security search, Peterson Louis found a valuable ring that had been left on the aircraft by a passenger. Peterson gave the ring to his lead which was then turned into US Airways. Thank you Peterson demonstrating the integrity of our operation and our employees!!!
ROC – Mark Siolkowsky (pictured two photos above) and Sean Nhong (pictured above) both did an amazing job when Southwest had their annual TSA inspection in ROC. They thwarted several attempts by TSA inspectors trying to sneak on jet-bridges, sneak through the boarding line of a flight, and trying to be sneaky by not displaying their badges. Thank you guys for such a great job during inspections!!!
JetStream’s Pioneering Spirits
The Pioneering Spirit choice for this newsletter is not one, but two very hardworking JetStream team players, Ty Yount and Jon Prater.
Ty and Jon were chosen because of all of the hard work and hours they put in during the CMH transition. The two both worked the bag room every day
during the transition because they were shorthanded. Jon would pick Ty up every morning at 4 a.m. on his way into work and they would work 12-14 hour
daysfor almost a month straight.
Ty and Jon make a great team and did an amazing job working the ramp, learning the new American system and training the other employees the new American way of
doing things. Thank you guys for all of your hard work. You two make a great team!!!
We would like to welcome Joe Lovitt who recently joined our team in CLT as the new Director of Hub Operations.
Joe’s career in the airline industry began in 1979 with Continental Airlines in Houston, TX. He has also lived in Bismarck, ND and Columbus, OH where he was the General Manager at both locations.
In 1992, he became tired of the cold weather, so he moved down south where he worked in West Palm Beach and Pensacola.
This past March, Joe retired and spent some time working on his golf game and refinishing furniture until he came to CLT to join the Jetstream Team.
Welcome Joe, we are happy to have you with us
DEN-Admin. Assistant
Amanda Catrell recently started her career with JetStream as the Administrative Assistant in Denver, CO.
Amanda is originally from Southern California, but has spent the last 6 years with her husband and children in Okinawa, Japan while her husband
was stationed there as a Marine.
Her husband recently retired, so they decided to settle in his home state of Colorado.
Amanda says she loves working with people and helping them in any way possible. She says she is very excited to be a part of the JetStream
family and is looking forward to a long and happy career with us.
Welcome to the JetStream family Amanda!!!
MEM – General Manager
Brance Draine has recently joined our JetStream team at our Memphis, TN station. Brance is a native of Vero Beach, FL. He attended the University of Tennessee at Chattanooga on a football scholarship and after graduating, he moved to Memphis to work with Union Central Life Insurance.
After Spending 10 years in insurance, he decided to switch things up a bit and move over to the airline industry where he has been the past four years. His past positions include Ramp Lead for Pinnacle Airlines and Supervisor with Delta Global Services.
Please join us in welcoming Brance to the JetStream Family!
Good morning all. Here is a DYK (photo) and also a look at what one passenger on the Miracle on the Hudson flight 1549 wrote about accountability for one’s self (see photo). As far as the DYK information, keep in mind that there were 150 passengers onboard.
Regarding the Accountability photo, through this experience, the passenger’s comment relates to being safe. His comment brings up a good point and is relative to how we work here at JetStream Ground Services. When it comes to safety, each individual is accountable for their actions and should be aware of their surroundings. He also throws a little humor at the end of his comment.
NOTE: The aircraft suffered more damage from the crane’s chains in lifting it from the Hudson and from forklifts in placing it onto a semi-trailer than the actual impact of the fuselage hitting the water.
Source: The Miracle on the Hudson display of US1549 at the Carolinas Aviation Museum
Blog written by Chris Snyder, JetStream Ground Services Manager of Safety and Compliance
DEN – Shift Manager
JetStream is happy to have Mark Samsow as our new Shift Manager in DEN.
Mark’s airline industry background began with United Airlines in 2003 when he was recruited and hired as the Senior Operations Manager at SFO and then promoted to Fuel Manager at LAX in 2005. Mark says his experience with United Airlines will make him a valuable asset for JetStream and he is looking to make a long term commitment with our company. Welcome to JetStream Mark!!
PVD – Station Manager Joseph Marino just began his career with JetStream at our PVD station. Joseph came to us from Servisair in Sarasota, FL where he worked as a ramp agent for the past two years. This past February, Joseph moved to Providence to be closer to his family. We are glad you made the move Joseph, welcome to the team!
DEN – 3rd Shift Supervisor
Since high school, Antonio has worked in the airline industry beginning with Wisconsin Air. He has also worked with Northwest Airlines, Delta, and United Airlines above and below wing. Before taking this position in DEN with JetStream, he was a Shift Manager for AIG in Houston.
In his free time, Antonio loves to ski and is looking forward to some serious bike riding in the off season.
Antonio says he’s “really happy to be in DEN and part of the JetStream family”. Welcome Antonio!
ROC and CLT recently celebrated their Southwest Airlines 1 year anniversary. While each station showed their Southwest LUV, ROC
in particular had an amazing time.
Ben Jones was kind enough to share a little bit about the anniversary day with us, please read below. Thanks Ben!
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In recognition of Southwest Airlines 1st year anniversary here in Rochester, NY, our team decided to provide a warm LUVing atmosphere for all of our
passengers. We started by decorating our Gate with plenty of Southwest colored balloons and provided Southwest logo pins to our employees. A large
vanilla/chocolate cake and ice cream was also served to our EE’s in celebration. For all of our departing passengers, we created a “Bingo” game where two lucky
passengers had a chance to win a $50 LUV voucher to go towards their future travel plans. CSA and Ops Agents carefully and randomly selected two passengers
according to their boarding pass letter and number in order to win.
A fun day was had by all!
CLT – General Manager We are pleased to announce that Thomas Kandt started with JetStream as the new General Manager at our CLT location last week.
Thomas has been in the airline industry since 1976 when he worked as a Ramp Agent with Hughes Aviation. Over the years, he has worked with companies such as Signature Flight Support, Aircraft Service International, DGS, Quantem Aviation Services and ATS. Thomas would like to mention that “In order to be successful and provide the best service, our people and communication is the key to success”.
Please join us in welcoming Thomas to the JetStream team!
TPA – General Manager Michael Bailey is our newest General Manager for JetStream. He just started his career with us today at the TPA location. He has worked for Prospect Airport Services since 2009 and prior to Prospect, he worked for Northwest Airlines for over 20 years. Michael is the proud father of two boys, Michael and Matthew and three grandchildren Caiden, Layla and his third is due next month. We are happy to have Michael as part of our team and congratulations on your upcoming new addition to the family!
DEN – Manager of Employee Development-Patricia Kimpel just joined our team at the Denver, CO station as our new Manager of Employee Development. She has over 7 years of Human Resource experience, working for companies such as Aegis Communications, TRISTAR Risk Management and Staffing Now, Inc.
Patricia has lived in Colorado for a little over a year and she says she loves it! Please join us in welcoming Patricia to the JetStream Ground Services Team!
News From JetStream Ground Services 